All the merchants may face these problems: Good quality but high price, Reasonable price but bad service, Good support but bad quality, inconsequential charge, cannot got the fully training, cannot got the real-time support, Response be delayed as the complex examination and application. Focus digital is a company to solve out this kind of problem for you maximal
How we do?
------- Rigorous "FOUR CHAIN" quality control; Real-time "LONG-DISTANCE-LOG-ON -DIAGNOSIS" Support; "ONE STOP" service
We refers to the rigorous " Four Chain (Material department control-Assemble line control-QC department control-Logistic department control ") quality control system to make sure all the products are intact before delivery, But no products are 100% perfect,
The real-time and effective support are the most important, customer can got the real-time effective support by our ONLINE SUPPORT and LONG-DISTANCE-DIAGNOSE SUPPORT to insure that all the problems and questions can be solved out quickly. Also we gather all the problems together to form as the solution documentations, so the customer can download from our FTP expediently.
For save customer's time and energy, we provide the "ONE STOP" service that includes Call center register, Question require, Problem handling, Online diagnosis, Spare parts shipping and return forwarding.
Our managing philosophy:
Mutual benefit, Innovation and Humanization
Our collectivity goal:
Satisfy the demands of the market; Provide the best solution for the customer, all we do, all for you.
Our service tenet:
Overstep your desire, to be an Increment Service company.
Our trustworthiness and integrity:
Trust and personal responsibility in all relationships